Duty Manager vacancy at Qatar Duty Free

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Job Description

Coordinate with the production kitchen to ensure that the quality of dishes meets or exceeds customer experience and meet the required quality standards
Ensure that a realistic forecast of food order is in place to benefit a hospitality business in the long run.
Ensure that Qatar Airways and FSCC policies are implemented and maintained to meet QDF requirements and standards.
Maintain visual merchandising standard at all time within area of responsibility to enhance the customer feedback and review experience and increase sales.
Set up team roaster and plan overtime and holidays shift to make sure that the outlet is adequately staffed.
Train and guide the team to stay in line with the service excellence strategy.
Adhere to all corporate policies and objectives concerning Food Safety and hygiene to ensure the highest level of cleanliness in the store.
Ensure that information relating to Qatar Airways, Qatar Duty Free and its Food & Beverage operation is disseminated to the entire restaurant staff through effective daily briefing.
Generate monthly operational reviews/reports and action plans to present insight to the Food & Beverage Manager regarding the quality of Front of House services as well as any encountered operational issues.
Maintain breakage and equipment record to control business cost to regulate expenses and reduce damage caused by keeping the recommended amount equipment and OS&E in the outlet.

High School or Vocational Qualification with minimum 4 years of Job-Related experience
Bachelor’s Degree or equivalent with minimum 3 years job related experience
Working experience in a fast-paced multi units environment
Experience in HACCP and quality assurance implementation or related training
Worked with a major internationally recognized hotel or commercial brand (preferred 5 star restaurant or hotels)
Computer Knowledge in MS Office and Outlook
Managerial Skills

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